Customer care · Order tracking

Track your
order.

When your parcel leaves the supplier, you will receive a shipping confirmation email containing your tracking number and a secure Track shipment link. You do not need a store account when you use that email link.

01

Check your shipping email

Open the shipping confirmation and select Track shipment to view the latest carrier updates.

02

Allow time for activation

A new tracking number can take a few business days to display its first carrier scan after dispatch.

03

Still need help?

Contact us with your order number and the email address used at checkout: [CUSTOMER SUPPORT EMAIL].

No shipping email yet? Check your spam folder or contact support.